UK landlord compliance

The documents you must provide to tenants

In England, your tenant must be given certain documents, most before they move in and some again when a certificate is renewed. Missing one can mean a penalty.

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Required documents checklist

These apply to private tenancies in England. Council penalties go up to £40,000, and gas safety failures are a crime.

Energy Performance Certificate (EPC)

An EPC rates the home's energy efficiency from A (best) to G (worst) and is valid for 10 years.

When: Ordered before you advertise, and given to each new tenant
Consequence: £200 penalty for not giving an EPC. Letting below band E without an exemption: up to £5,000 per property

Written statement of terms & the Information Sheet

New tenancies from 1 May 2026 need a written statement of terms. For written tenancies that began before then, every named tenant had to get the Renters' Rights Act Information Sheet.

When: Written statement before the tenancy is entered into. Information Sheet by 31 May 2026. If a possession notice was running on 1 May, within a month of the notice lapsing or the case ending
Consequence: Civil penalty up to £7,000, or up to £40,000 as an offence if the failure continues or is repeated. Neither failure blocks a possession order

Gas safety certificate (CP12)

A Gas Safe registered engineer must check each gas appliance and flue at least every 12 months, and your tenants get a copy of the gas safety record (CP12).

When: Annually, and within 28 days of the check or before move-in
Consequence: Criminal offence, with an unlimited fine and up to two years in prison

Electrical Installation Condition Report (EICR)

A qualified electrician must inspect and test the electrics at least every 5 years, and your tenants get a copy of each report.

When: Every 5 years at most. Copies within 28 days, or before move-in
Consequence: Council penalty of up to £40,000

Deposit protection certificate & prescribed information

If you take a deposit, protect it in a government-approved scheme within 30 days and give the tenant the prescribed information.

When: Both within 30 days of receiving the deposit
Consequence: The tenant can claim up to three times the deposit, and until it's put right a court can't make a possession order on most grounds

Renters' Rights Act 2025: what changed

The Act's main tenancy changes started on 1 May 2026, when Section 21 ended and the How to Rent guide was withdrawn. The gas, electrical, EPC and deposit rules still apply.

Why compliance still matters:

  • Penalties: Up to £40,000 for the EICR, £200 for a missing EPC and up to £5,000 for letting below band E
  • Proof of delivery: A dated record is your evidence if a tenant says a document never arrived
  • Section 8 grounds: An unprotected deposit or missing prescribed information now stops a possession order on most grounds, rent arrears included
  • Rent repayment orders: For some offences, such as letting without a licence you needed, tenants can claim back up to 24 months' rent

Day to day, the job is the same: give each document on time and keep a dated record.

The problem: proving delivery

If a tenant later says a document never arrived, you'll want to prove they had it, with a record made at the time.

Methods that leave gaps

  • Handing over paper copies with no record
  • Emailing documents with no record they were opened
  • Sending a file-sharing link with no tracking
  • Taking the tenant's word for it

How HouseFile records it

  • Gives your tenant one link to all their documents
  • Logs when they open each one
  • Records their acknowledgement, with the date and time
  • Puts it all in a PDF compliance report

How HouseFile helps

HouseFile keeps each property's certificates together and emails you before they expire.

Built-in compliance checklist

Every new property gets a slot for each document on your default checklist, so you can see what's missing.

Secure tenant links

Each tenancy gets its own link, which you can send by email, text or WhatsApp.

Proof of delivery

HouseFile logs when your tenant opens and confirms each document.

QR code access

Print a QR code for the property. Scanning it opens the documents and contacts you've shared.

Automatic reminders

Email the link from HouseFile and it reminds your tenant about any document they haven't opened, so you don't have to chase.

Multi-property support

All your properties are on one dashboard, each with its own file and tenant links.

Frequently asked questions

What documents are UK landlords legally required to give tenants?

In England: the EPC, gas safety record and EICR, the prescribed information if you took a deposit, and a written statement of terms for tenancies from 1 May 2026. Older written tenancies needed the Information Sheet by 31 May 2026. Wales and Scotland have their own rules.

What happens if I don't provide the required documents?

Gas safety breaches are criminal, with an unlimited fine, and an EICR breach can cost up to £40,000. A deposit protected late or not at all, or missing prescribed information, can cost you up to three times the deposit and stop most possession orders until it's put right.

How do I prove I gave documents to my tenant?

Keep a record made at the time, such as a dated list your tenant signs or a log of when they opened each document. HouseFile keeps that log, with each confirmation.

Do I need a new gas safety certificate every year?

Yes. The check is due at least every 12 months. You can book it up to two months early without losing time, because it counts as done on the deadline.

How often do I need an EICR?

At least every 5 years, or more often if the last report requires it. Any remedial work a report lists is due within 28 days of the inspection, or sooner if the report says, with written confirmation to your tenant and the council within 28 days of finishing.

Can I provide required documents digitally?

Often, but it depends on the document. The Information Sheet can go as an attached PDF, but a link to it doesn't count. The gas safety record can go electronically if your tenant is happy with that, and they can ask for paper.

What is HouseFile?

An app for UK landlords that keeps each property's documents together, reminds you before certificates expire, shares them with your tenant and records when they open and confirm each one.

Keep every property's compliance in one place

Add your first property, upload its certificates and share them with your tenants. HouseFile keeps track of the renewal dates and records when your tenants open each document.

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